No, live online classes are non-refundable.  However, if you e-mail us at Academy@leadershipstrength.com at least seven (7) calendar days before the course, we will issue you a credit equal to the amount you paid minus the cost of any assessments associated with the class (if any). Assessments are non-refundable. You can apply the credit towards a future course. 

Yes, there is a deadline. Credits must be used within six (6) months of issuance. Course availability and prices are subject to change. Therefore, we encourage you to use your credit as soon as possible.

Yes, you may apply the credit to any live online course offered by Melena Consulting Group's The Leadership Strength Academy.

If the future course is priced higher than the amount of your credit, you are required to pay the difference at the time of enrollment.

If the future course is priced lower than the amount of your credit, you can apply the difference towards another course. However, the 6-month deadline does not restart.

Our live online classes are delivered via Zoom. Immediately upon registering, you will receive an email with your access link and other details.

Yes, we record all our live online sessions. You will receive access to the recording for 30 calendar days, unless you requested a credit as detailed in FAQ #1 above. Also, by participating in our live online classes, you are giving your consent to being recorded.